Digital Media Solutions

The most valuable marketplace in travel

Tap into a global business travel audience responsible for $28B of travel volume.1 Available to Amex GBT preferred suppliers and select partners.

1 Total Transaction Value (“TTV”) refers to the sum of the total price paid by travelers for air, hotel, rail, car rental and cruise bookings, including taxes and other charges applied by suppliers at point of sale, less cancellations and refunds.

A leading B2B software and services company in travel

100+ years of travel experience.1

1 American Express Global Business Travel Internal Reporting. 2 Total Transaction Value (“TTV”) refers to the sum of the total price paid by travelers for air, hotel, rail, car rental and cruise bookings, including taxes and other charges applied by suppliers at point of sale, less cancellations and refunds; includes Egencia and Ovation. 3 Amex GBT internal reporting, as of December 2023. 4 Amex GBT Internal Reporting, December 31, 2023; includes Egencia and Ovation. 5 American Express Global Business Travel Internal Reporting, as of April 2024. Includes active user profiles that can book travel. 6 Amex GBT internal reporting. 7 Amex GBT internal reporting based on internal analysis of Fortune 500 publication, May 2023.

26M profiled travelers1

Tech savvy

78%

of transactions are made through digital channels.2

Influenceable

85%

of frequent travelers book multiple carriers.3

Premium

40%

higher average ticket price (air) and 9% higher average daily rate (hotel) vs other TMCs.4

1 26M profiled travelers: Amex GBT internal reporting, as of April 2024. Includes active user profiles that can book traveL. 4 Amex GBT internal reporting based on internal analysis of Fortune 500 publication, May 2023. 2 Tech savvy: Amex GBT internal reporting, FY 2023. 2 Amex GBT internal reporting, January-March 2024. Interactions defined as the average number of times a client calls, emails, or chats with us for every offline and online transaction; doesn’t include if traveler made changes by themselves online. Amex GBT Select clients only. 3 Influenceable: Amex GBT internal reporting, FY 2023. Includes all Amex GBT solutions with the exception of Amex GBT Egencia. Frequent travelers are defined as having booked 3+ trips in 2023. 4 IATA DDS, FY 2023; Global Agency Comps with a sample set of travel management companies, excluding Local. 4 Premium: Amex GBT average ticket price (ATP) vs. weighted average of comps. TravelClick data and Booking data, FY 2023. Comps with a sample set of travel management companies.

12,000 traveler care professionals as dedicated problem solvers and around the clock support.1

1 Amex GBT Customer Satisfaction Survey on traveler care servicing, conducted January-December 2023. Amex GBT Select only. Includes offline, online-assisted and after-hours. Amex GBT proprietary countries + Travel Partner Network. 2 Amex GBT internal reporting, FY 2023. Amex GBT Select clients only. All POS globally. Tickets booked includes both online and offline bookings. Excludes self-serve exchanges and refunds performed via online booking tool. Excludes auto-rebookings and refunds. 3 Amex GBT internal reporting, as of December 2023.

Our 19K clients are spread across four distinct lines of business.

1. Amex GBT internal reporting, as of December 2023. ~8000 Amex GBT Select clients including Neo.

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GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group and Egencia) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.

This document contains unpublished, confidential, and proprietary information of American Express Global Business Travel (Amex GBT). No disclosure or use of any portion of these materials may be made without the express written consent of Amex GBT.