About Amex GBT Consulting

Managed travel today is much more than travel – it’s key to delivering a growing set of business outcomes. Amex GBT Consulting works with you to optimize your travel program and help achieve your wider business goals. Our global team of consultants combines deep industry knowledge with unrivaled data insights to see the big picture on your travel. Together, we can deliver a comprehensive set of consulting solutions to drive efficiencies, decarbonize travel, and open new opportunities for improving your program. We support sourcing and management for air and hotel programs and run one of the world’s leading travel management outsourcing practices with more than 100 consultants. Our specialist offerings include change management, communications, and sustainability.

Discover how Amex GBT Consulting can help you achieve your business outcomes.

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About Amex GBT

American Express Global Business Travel (Amex GBT) is a leading software and services company for travel, expense, and meetings & events. We have built the most valuable marketplace in travel with the most comprehensive and competitive content. A choice of solutions brought to you through a strong combination of technology and people, delivering the best experiences, proven at scale. With travel professionals and business partners in more than 140 countries, our solutions deliver savings, flexibility, and service from a brand you can trust – Amex GBT.

About Hotel Monitor 2025

The statements contained in this document, other than statements of historical fact, constitute forward-looking information and are based on estimates and forecasts that reflect the views, assumptions, expectations, and opinions of Amex GBT as of the date of publication, all of which are subject to change. While the pricing indications contained in Hotel Monitor have been prepared with all due care and the information contained in this report is believed accurate at time of preparation, any estimates, assumptions, expectations, or forecasts should be regarded as preliminary and for illustrative purposes only and should not be relied upon as being necessarily indicative of future results.

Acknowledgments

Thank you to the hotel specialists at Amex GBT Consulting who contributed their knowledge to Hotel Monitor 2025:

Andrea Lofton Cameron Spence Daniel Beauchamp Danielle Naylor Elisa van Dijk

Florence Duverger Jimena Alvarez Vallina Kelleen Pinto Marcus Flohr

Nina Marcello Peter Filis Sara Andell Shalabh Singh

With additional thanks to colleagues from across Amex GBT who helped us generate the Hotel Monitor forecasts and sector insights: Prakhar Jain Sundaram Narayanan Tushar Chugh

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GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group and Egencia) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.

This document contains unpublished, confidential, and proprietary information of American Express Global Business Travel (Amex GBT). No disclosure or use of any portion of these materials may be made without the express written consent of Amex GBT.