Simon Fishman, Vice President Global Hotel Partnerships, American Express Global Business Travel When we think about providing the best hotels for our business travelers, we can’t lose sight of the fact that we are all individuals with our own likes and dislikes. Some people love a hotel lobby with a co-working space and an in-house DJ as a way of helping to drive energy and encourage collaboration. Not me – I prefer an oasis of calm after a day of meetings! Some people are all about the hotel buffet breakfast, setting themselves up for the day to come – others just want to grab a barista-made coffee and get out of the door. Some want a standard business hotel that feels familiar, while others are on the lookout for the flavor of the city with a more boutique experience. Being able to cater to traveler’s preferences sets them up to do the job they’re there to do most effectively. For me, a must have at the hotel is their wellness facilities, and unsurprisingly, I’m not alone! Today, we see about half of travelers now want to know about the gym, health, and wellness facilities when they’re shopping for a hotel. Major hotel chains have certainly picked up on this, with the days of broom-closet sized gyms disappearing in favor of huge investment in state of the art fitness equipment, in-room wellness materials and yoga mats, and even instructor led workout channels on the smart TV. Our Hotel Marketplace is all about enabling this kind of choice for travelers. It gives customers access to more than two million properties, including your own negotiated rooms, all on one platform – providing vast range of choices to meet all your travelers’ needs, making their stay a comfortable and productive one. To find out more about the competitive choice of hotel properties and rates in Hotel Marketplace, get in touch.